Vagaro’s Financial Relief - COVID-19 Crisis
As the coronavirus crisis continues, many of our small businesses are reeling from the short-term effects on business, and they are anxious about the potential for long-term impact. Yesterday we made an announcement that offered help in this difficult situation, which was appreciated by many, but perhaps we fell short of expectations for some of you. We have always taken pride in the fact that our company caters to businesses of all sizes and I founded this company to build powerful tools at reasonable pricing. I do not intend to forget our roots during this crisis.
I have had the honor of getting to know many of you personally over the years and I have had the privilege of helping your business thrive by designing software solutions guided by your insights and suggestions. Some of you have been loyal to Vagaro for over ten years and now we are here to support you.
It is unclear how long the COVID-19 Pandemic will last, but our intention is to consistently support you throughout the duration of this crisis.
Starting today and for as long as it takes, we will be providing every Vagaro business with the following help each month:
Monthly Discount: $25 Off Subscription
50,000 Email Marketing Messages: FREE
1,000 Text Marketing Messages: FREE
Online Shopping Cart: FREE
These relief measures will enable booth renters and sole proprietors to use Vagaro and the power of all its marketing features for free.
To enable your clients to pitch in and help your business, we have also placed a prominent banner on Vagaro.com. The banner encourages visitors to support businesses affected by COVID-19 by buying gift certificates, memberships, packages or products. Your loyal customers can simply click on the button Find Businesses to Support to search and buy from you online. We have seen an increase of 15% in online shopping. Please do take advantage of that.
Going forward, the entire Vagaro team will be focused completely on developing new features to help you stay connected to customers, some of which will be released in two weeks.
Founder & CEO - Vagaro, Inc.
We are excited to introduce a suite of new safety features that will ensure service providers keep clients safe from booking all the way to checkout.
The COVID-19 Ready badge distinguishes your business as a COVID-Clean Business on Vagaro.com and on the Vagaro Client App. It is awarded when you receive 5 or more positive safety ratings from visiting clients, and it provides consumers with the confidence to book their next appointment with you.
Each business page displayed on Vagaro.com and on the Vagaro Client App now includes a COVID-19 Highlights section, which enables business owners to share the health and safety measures they are taking to protect consumers and staff.
Protect your business with a COVID-19 liability waiver. Quickly use a template or build a custom form that fits your business needs. Have clients fill out a form for every online booking, or require the form for specific services & classes only.
No need for crowded waiting areas! Enable customers to check in remotely from their mobile device while they wait outside, in their car, or at a nearby business. Automatically send them safety instructions once they have checked in. And when you are ready to start the appointment, notify them with one simple click.
Do your clients often arrive at your business without a completed health screening form or COVID waiver? No problem! Instantly send the missing form to your client’s device where they can fill it out and sign it safely. Completed forms will be automatically stored with each client profile.
Provide a safe payment experience by sending part of the checkout window directly to your customers’ Client App. Customers can tip and sign on their phone without having to touch any point of sale hardware.
The Vagaro Pay Desk makes it easy to schedule bookings, process payments and market your business. A dual-touch screen ensures social distancing while providing a fast, transparent and secure checkout experience. Built-in safety and sanitation prompts keep clients safe every step of the way.
By requiring appointments to be paid in full at the time of booking you are reducing the risk of cancellation and providing a clean & safe payment method for your customers.